Privacy Policy
Your privacy is important to us. This policy explains how Bay Leaf Africa Safari collects, uses, and protects your personal information.
Last updated: December 2025
Our Commitment to Your Privacy
Bay Leaf Africa Safari is committed to protecting your privacy and ensuring the security of your personal information. We operate in compliance with applicable data protection laws and best practices to safeguard the trust you place in us when planning your East African safari adventure.
This Privacy Policy applies to information collected through our website, booking processes, and direct communications with our team. By using our services, you consent to the practices described in this policy.
Information We Collect
- Personal identification information (name, email address, phone number)
- Travel preferences and requirements for safari planning
- Payment information processed securely through our payment providers
- Communication records when you contact our team
- Website usage data through cookies and analytics tools
How We Use Your Information
- To personalize and plan your safari experience
- To communicate with you about your bookings and inquiries
- To send relevant travel information and updates about your trip
- To improve our services and website experience
- To comply with legal obligations and protect our legitimate interests
Data Protection
- We implement industry-standard security measures to protect your data
- All payment transactions are encrypted using SSL technology
- Access to personal data is restricted to authorized personnel only
- We regularly review and update our security practices
- Data is stored on secure servers with appropriate safeguards
Your Rights
- Access your personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your personal data
- Opt-out of marketing communications at any time
- Lodge a complaint with a supervisory authority
Cookies & Tracking
- We use essential cookies to ensure website functionality
- Analytics cookies help us understand how visitors use our site
- You can control cookie preferences through your browser settings
- Third-party services may use their own cookies
- We do not sell your personal data to third parties
Third-Party Sharing
- We share necessary information with safari lodges and accommodations
- Payment processors receive data required for transactions
- We may share data with airlines and transfer services for your bookings
- Legal authorities when required by law
- We never sell your personal information for marketing purposes
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including satisfying legal, accounting, or reporting requirements.
Booking and travel records are typically retained for 7 years for legal and tax purposes. Marketing preferences are retained until you withdraw consent. You may request deletion of your data at any time, subject to our legal obligations.
Questions About Your Privacy?
If you have any questions about this Privacy Policy or how we handle your data, please don't hesitate to contact us.